PRESS RELEASES
There has been a 95.4% increase in losses since this time last year. Scamwatch has received record levels of phishing scams reports in 2021.
Common scam types being reported in 2021 include:
- Flubot scams manifest as victims receiving a text message claiming that they have a missed call,and providing a link to click to listen to the voicemail. If the victim clicks the link, the malware will be downloaded to their device and sent on to all their contacts.
- Remote access scams, scammers pretend to be from well-known organisations such as Telstra, eBay, NBN Co, Amazon, banks or computer and IT support organisations and create a sense of urgency to make you give them access to your computer.We have also recently seen pop-ups being used, claiming to be from Microsoft or other tech companies, telling the user there is a problem with their computer and to click on the pop up ‘to receive assistance’.
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Investment scams, losses to cryptocurrency scams are the highest of all
types of investment scams. The scammer pressures the person to invest more over time before claiming the money is gone or ceasing communicatio and blocking access to the funds. - Threats, scammers claim to be from the government or law enforcement and claim there are issues with a person’s tax file number and/or bank accounts, or that they have intercepted a package addressed to the person linking them to criminal activity. Threats to life, arrest or other threats are then used to extract money from the victim.
Protect Yourself
- Be alert to the fact that scams exist.
- When dealing with uninvited contacts from people or businesses, whether it's over the phone, by mail, email, in person or on a social networking site, always consider the possibility that the approach may be a scam.
- If a message or email comes from a friend and it seems unusual or out of character for them, contact your friend directly to check that it was really from them.
- Do not open suspicious texts, pop-up windows or click on links or attachments in emails – delete them: If unsure, verify the identity of the contact through an independent source such as a phone book or online search. Don't use the contact details provided in the message sent to you.
- Don't respond to phone calls about your computer asking for remote access – hang up.
- Keep your personal details secure.
- Keep your passwords and pin numbers in a safe place.
- Be very careful about how much personal information you share on social media sites.
- Protect your WiFi network with a password and avoid using public computers or WiFi hotspots to access online banking or provide personal information.
- Don’t use the same password for every account/profile and don’t share your passwords with anyone.
- Review your privacy and security settings on social media.
- Be wary of unusual payment requests. Scammers will often ask you to use an unusual payment method, including preloaded debit cards, gift cards, iTunes cards or virtual currency su
ch as Bitcoi n.
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If you are unsure visit the Scamwatch website for more information about scams. Should you believe you have been scammed report it immediately and do not hesitate to reach out for help .
Make Sure Your Computer is Safe
Unsure if your computer is safe, book it in for a health check.
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September News 2021
All Devices Need a Service
Why?
- Upgrade the Hard Drive to a Solid State
- Increase the RAM
- Install latest versions of Software
- Move to Microsoft 365
- Complete Operating System Updates
Office which includes outlook for email, word and excel has moved to Microsoft 365.
When you move to Microsoft 365 you will have access to all your favourite apps which help you stay connected with work, family, and friends. You are able to work seamlessly on multiple devices with access to files and programs. Secure cloud storage and automatic upgrades are also some of the benefits.
There will be a free upgrade rolled out on a staggered approach for devices which are Windows 11 ready.
The minimum specifications required for Windows 11 ready are; Intel CPU 8th Gen or AMD Zen 2, 4GB Memory, 64GB of Storage.
Visit us and we can check your PC to see if it meets the specs.
Other Services from Another IT Group
- Remote and Onsite Servicing
- Individual Tailored Tutorials
- Managed Services
- Device Repairs including Mobile Phones
- Sales of Computers, Monitors, Printers and Phones
- Custom Gaming Builds
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What's new August 2021
Windows 11 is On Its Way
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Maximise your productivity with access to all your apps and multi task with tools such as Snap layouts
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Discover new ways to connect with Microsoft Teams - call and chat for free
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Content created by you - quickly stay up to date with news, information and entertainment
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Playtime Anytime with a new level of graphic capabilities
Your device maybe Windows ready. Minimum specifications are;
Intel CPU 8th Gen or AMD Zen 2, 4GB Memory,64GB of Storage.
Have your computer/device checked by our team to see if it is Windows 11 ready
The New Dynabook (Toshiba) is a device which is Windows 11 ready.
If it is time to upgrade to a new notebook then the Dynabook which is Windows 11 compatable, is the PC for you.
You can purchase Dynabook with confidence, knowing that Another Computer Store is the Tasmanian Dynabook Service Centre.
Things to do this month
Time to book your PC in for it's annual service and health check
This includes;
- Check of the Windows Operating System
- Memory, Hard Drive and Power Health Check
- Internal Clean
- Antivirus
- Programs
- Backups
For more information, contact us or visit.
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Monday, 26th October 2020
Letter from the Director
Since February this year Covid-19 has provided many challenges to most IT companies in the world including ours but, as the saying goes “Every challenge has a silver lining”.
The silver lining for us has been the need to streamline what we do and how we communicate it.
As a result, the parent company Another Group Pty Ltd will now trade as Another IT Group.
There will be no change in the bank account details. We will continue to use the purchasing power that being a part of the national Leading Edge Group gives us and 164 Bathurst Street will continue to be the operations center for the company.
There will now be 4 divisions operating under Another IT Group.
Another Computer Store The provider of parts and service to our retail and business clients delivered through the showroom and workshop that you are all familiar with.
First Assist This division will continue providing managed services to our enrolled business clients.
Cloud Solutions Tasmania will be responsible for providing the best in cloud-based business software. Secure, world class solutions that can be relied upon to allow you to do what you need to do whenever you need to do it, without interruptions.
Smarter Networking Solutions will supply, and project manage the installation of surveillance products, VoIP software and hardware and wireless products that suit both short and long-range networks wherever you need them.
I would especially like to thank all our clients for your loyalty over the many years that you have depended on us to be your trusted IT supplier.
Kind Regards,
Leesa Austin & Geoff Daw
Another Group Pty Ltd
Monday, 17th August 2020
Monday, 06th July 2020
Ask Us...We're Your Local Experts
Another Computer Store are your local experts when it comes to the important things, and we can offer exactly that. Contact us for more information.
Protection for your PC Set-up your connected home Support you while you network
Assist you in choosing a new computer Attend to your service and repair needs Help you improve your productivity
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Monday 22nd June 2020
First Responders Day
To say thank you to Australia’s First Responders for their hard work keeping us safe during the COVID-19 crisis, we’re supporting Australian Retailers Association #FirstRespondersDay by making you our number one priority for any service sales.
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Monday, 30th March 2020
Protecting You, Protecting Us - Business for the Future
Another Computer Store continues to provide essential Communication and IT Services. We are open for Business and continue to follow the recommended guidelines of social distancing.
Stay at home and connect with your family, friends, school and customers. We can:
- Offer you Remote Support where you share your computer with your technician.
- Have your Microsoft Office and Antivirus renewed.
- Connect your computer to your printer via WIFI.
- Set up of video conferencing with Skype, Teams or Zoom.
- Help with your Office, Email and other Computer Programs.
When you visit, Social Distancing of 1.5 meters has been clearly marked in our showroom to protect you and us. Alcohol based hand sanitisers are available on service counters and showroom reception desks. A pre-checklist questionnaire will be asked prior to onsite visits to ensure your protection. Your computer and equipment will be sanitised at the start and finish of the job. Pickup and Delivery service can be arranged and you can make an appointment, prior to visiting the store.
Keep safe and well.
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Saturday, 22nd February 2020
Join us this Saturday 22nd February 2020 from 10am to 12pm for our E-Waste Event.
If you have old equipment which you no longer use then visit us and use our Free Recycling "Dropzone" at 164 Bathurst Street, Launceston.
Items will be recycled as part of the national MRI program to avoid E-Waste going to landfill.
We are accepting these Items only.
*Computers *LCD Monitors
*Laptops *Tablets
*Servers *Mobile Phones
*Land line Phone *Hubs
*Switches *Cables *Modems
*TV’s Flat Panel (excludes CRTs)
*Mice *Keyboards
*Network *Devices *Network Cables
We hope to see you on Saturday!
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November 2019
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May 2019
Recently Another Computer Store has provided the technology to extend wireless for long distances. Installs have been completed for Business and Homes.
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December 2018
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Here are three common holiday season scams people should look out for:
- Online shopping scams: scammers will set up fake online stores or post goods for sale in buy‑swap-sell groups or online classified sites to trick people into buying items that don’t exist.
- Travel scams: scammers trick people into believing they’ve won a holiday or scored a really good deal on a travel package, like a cruise.
- Parcel delivery scams: scammers may ask you to print off a label, do a survey, claim a prize, or view the status of your delivery by clicking on a link or downloading an attachment. Some scammers may even call or text with claims about an unsuccessful delivery. These scams are aimed at getting people to download malware onto their computer, or give up their personal information.
Scamwatch has also seen a massive influx of reports and money lost to tax scams.
This is an unusual holiday season scam. A lot of people are getting calls from scammers pretending to be from the tax office or the police and threatening them with arrest over unpaid tax debts. If you every receive a call or email containing threats, hang up the phone or delete the email.
The key to avoiding a scammer's con this holiday is to use scepticism and do some research.
Ms Rickard added that the key to avoiding a scammer’s con these holidays is a healthy dose of scepticism and research.
“We love snagging a great deal online for a loved one’s Christmas present and the idea of a bargain holiday is perfect for many after a long year. But don’t fall for it,” Ms Rickard said.
“Be sceptical about an online store you haven’t used before. Do some research to see if they’re legitimate and don’t be fooled by big discounts. With travel deals, call the accommodation provider directly, for example the cruise line or hotel, to check if the deal is legitimate.”
“If you see a seemingly great deal on an accommodation rental website like Airbnb, make sure you only communicate and pay through the official site to avoid getting stung by a fake listing,” Ms Rickard said.
“We’re all expecting parcels this time of year but be careful about online links and never download attachments. If you’re wondering if a delivery notice is legitimate, check the tracking number at the Australia Post or other delivery company website, or call them directly using a number you find from an online search or the phone book.”
“While with friends and family over the holidays, consider taking the opportunity to spread the warnings about these scams particularly to those loved ones who may be vulnerable.” Ms Rickard said.
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Thursday 15th November 2018
Another Computer Store is thrilled to announce zippay is here.
The smarter way to pay for what you want today. Own what you want. Pay how you like.
Interest free, nothing to pay upfront, flexible repayments
Scamwatch Australia is making us aware of the increase of remote scammers
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Wednesday 17th October 2018
Don't Gift a scammer iTunes Card
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Monday 24th September 2018
Scammers are very cleaver and they only want your money. The ACCC is warning people to be on the lookout for scammers who are trying to con people into paying for scams with Apple iTune Gift Cards.
These scammers call you and pretend you have computer viruses or problems which they can fix. They ask you to go to a local store to purchase these gift cards, while they have you on the phone. They pretend this is the payment they need so they can fix your problems. Once the cards have been activated they ask for the serial number, which they use to sell.
What to do: Hang up on the scammer and delete any emails.
If you have been scammed, contact us and we will check your computer to ensure the scammers haven't left anything more malicious behind.
Another Computer Store receives “Business of the Year 2017 Award”
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Tuesday 2nd May 2017
Back in 2006, a thriving, growing business in the back blocks of South Launceston took the bold next step to join an Australia-Wide buying group. Another Computer Store has never looked back from partnering with the Leading Edge Computer Group.
Always growing and changing within the volatile IT Industry, it became evident that ACS needed to expand into a larger workshop and space. Business man and entrepreneur Geoff Daw sought new, high profile premises and after years of searching – looked at the then AE Jack premises on the corner of Bathurst and Frederick Streets.
He took all his staff through the working steel foundry and enthusiastically shared his vision for a new Another Computer Store to be born.
In November 2015, the move was complete and the difference was instant. New, highly visible and with a determined, talented team, the computer sales and service giant has surpassed all expectations.
Commitment to clients and detail has paid off with the ultimate award being presented to the store at the Leading Edge Computer Conference held on the Gold Coast last weekend. Competing against 132 stores nation wide, the “Business of the Year 2017” award is highly esteemed and was received with honor and pride by Geoff Daw, Leesa Austin and Toby Martin.
A Launceston Business with its heart set on providing amazing service has been recognised within its own industry by a Leading and respected organization.